Articles By Mark Hall

CRM analytics: The integration challenge

CRM analytics: The integration challenge

Having an integration road map is the best way to navigate through the deployment terrain of CRM analytics. With failure...

February 18th, 2002 Mark Hall
The weakest link

The weakest link

Most large companies' highly tuned IT supply chain engines sputter inefficiently when they have small companies in tow. By designing...

December 16th, 2001 Mark Hall
HP-COMPAQ merger surprises users and leaves them skeptical

HP-COMPAQ merger surprises users and leaves them skeptical

David Stavetski, midrange systems manager at Birmingham, Ala.-based Saks Inc., was dropping his kids off for the first day of...

September 6th, 2001 Mark Hall
CIOs say: slump not helping IT staffing shortage

CIOs say: slump not helping IT staffing shortage

CIOs gathered for an annual Candle Corp. user conference, in Pebble Beach, Calif., last week bemoaned the persistent shortage of...

June 25th, 2001 Mark Hall
Interface problems hold back Linux, users say

Interface problems hold back Linux, users say

Oddsmakers in this town probably aren't betting against Linux, but the operating system's users and vendors both believe that its...

November 16th, 2000 Mark Hall
Sites left hanging as Web host folds

Sites left hanging as Web host folds

Customers running their on-line retail operations in Pandesic LLC's hosting environment said they were stunned to learn their application service...

September 7th, 2000 Mark Hall
Panel: Telcoms expected to drive ASP consolidation

Panel: Telcoms expected to drive ASP consolidation

WorldCom Inc.'s planned US$3 billion acquisition of Intermedia Communications Inc., which WorldCom announced yesterday is the first step in what...

September 7th, 2000 Mark Hall
Risk Management Critical to Today

Risk Management Critical to Today

In 1654, when people hand-wrote letters instead of subscribing to e-mail list services, Blaise Pascal and Pierre de Fermat exchanged...

April 30th, 2000 Mark Hall