Lynn Greiner

Lynn Greiner has been interpreting tech for businesses for over 20 years and has worked in the industry as well as writing about it, giving her a unique perspective into the issues companies face. She has both IT credentials and a business degree.

Articles by Lynn Greiner

Partners share success stories at Microsoft’s IoT in Action event

Microsoft's IoT event in Toronto this year not only featured speakers from Microsoft, but representatives from its customers and partners, who shared their successes.

Humber River Hospital’s iPlan solution helps reduce ALC days by 4,460 days

Getting patients who don't really need to be in hospital transitioned to alternate settings is a huge challenge for hospitals. iPlan is tackling this problem.

Virtual Visits exceeds in-person care experience 30% of the time

Virtual consultations with healthcare professionals is growing in popularity - over one-third of patients using Virtual Vistis say the quality of care they received was better than in-person, and 60 per cent noting the quality of care was the same.

State of Salesforce report says customer satisfaction and retention primary goals for AI investments

In conjunction with Salesforce's annual conference, Dreamforce, last week, Bluewolf, a global consultancy and Salesforce strategic partner, released its annual report on how the best companies use Salesforce.

Zoho revamps document management, says Canadian data centre coming in 2020

When Zoho CRM launched in November 2005, the company was known as AdventNet (it become Zoho Corporation in May 2009) and had just dipped its toes into the cloud world with its first cloud business app, Writer. The company had less than one million users.

Salesforce upgrades with voice everywhere and a single source of truth

At its annual user conference, Dreamforce, Salesforce unveiled what it calls the Holy Grail of CRM: Customer 360 Truth, a set of data and identity services.

‘We promise we will work with everybody’ says Salesforce CEO

Partnership was a key theme at Dreamforce, Salesforce's annual user conference.

NetApp unveils its Keystone

The keystone of an arch is the stone at the top that holds everything together, and that's what NetApp is aiming for with its Keystone program.

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