Ken Hanley

Articles by Ken Hanley

IT project management — take the bull by the horns

IT project teams have torn their hair out trying to figure out what it is exactly that ...

Overheard in a coffee shop…

An IS client support guy I know, one of the most patient, understanding client IS support guys...

IT and the negligent CEO

One of the big telcos out here is running (and running, and running) a TV ad for its ...

Vendor partnerships — no thank you, sometimes

Given the overwhelming volume of noise (dare I call it propaganda?) over the last few years about...

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