Jeff Shapiro

Articles by Jeff Shapiro

A bump in the road to CCIE

Jeff Shapiro

Breaking up isn’t always that hard to do

Recently it became clear to me that it was time to leave my present job and find new challenges. I'll bet many of you have experienced something similar. IT managers are often brought into complex situations. Sometimes the complexities involve personnel, sometimes technology, sometimes vision and sometimes a combination of these. Whichever the motivator, it's our job to make the complex simple again.

Avoid surprises and stay a step ahead of end users

We're in one of those periods of explosive expansion in the computer industry again


What is it going to take to be an effective IT manager as we roll into the millennium? Are there skills we should have but don

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