Articles By Jeff Kaplan

Automated Net tools come to the rescue

Automated Net tools come to the rescue

One of the fundamental challenges facing network professionals is balancing ongoing responsibilities with reacting to daily events. Many spend the...

May 29th, 2007 Jeff Kaplan
Backsourcing dos and don

Backsourcing dos and don

Jeff Kaplan, senior consultant with the Cutter Consortium’s Sourcing and Vendor Relationships Advisory Service, offers the following tips to those...

February 16th, 2006 Jeff Kaplan
Software on demand offers more fluid business options

Software on demand offers more fluid business options

Software as a service has moved quickly from a peripheral idea to a mainstream phenomenon. While it’s often associated with...

February 2nd, 2006 Jeff Kaplan
Changing views on outsourcing

Changing views on outsourcing

A recent study by Deloitte Consulting has sparked renewed debate about the business value of outsourcing mega-deals. The study, published...

June 23rd, 2005 Jeff Kaplan
Why managed services fail

Why managed services fail

It seems like nearly every IT/network supplier and service provider is adding managed services to its portfolios. Yet almost every...

April 26th, 2005 Jeff Kaplan
Preparing for the industry inversion

Preparing for the industry inversion

When people look back at 2003, some might see it as the beginning of an economic recovery that sparked renewed...

January 22nd, 2004 Jeff Kaplan
How to succeed in 2003

How to succeed in 2003

Given the tenuouseconomic and political climate, most IT organizations are pleased to have survived the past year's challenges and are...

January 31st, 2003 Jeff Kaplan