Articles By Heather Smith

IT goes first class

IT goes first class

"Classic Hotels - State of the Art Technology", that's the promise of Fairmont Hotels & Resorts, owner of such vintage...

February 29th, 2004 Heather Smith
Winning Propositions Part II

Winning Propositions Part II

This summer, the four winners of CIO Canada's 2000 ITX Awards were announced at a presentation ceremony in Toronto. Produced...

August 31st, 2002 Heather Smith
LPS: Your Call Is Important To Us

LPS: Your Call Is Important To Us

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November 7th, 2001 Heather Smith
Winning Propositions Part II

Winning Propositions Part II

This summer, the four winners of CIO Canada's 2000 ITX Awards were announced at a presentation ceremony in Toronto. Produced...

September 30th, 2001 Heather Smith
Putting Best Practices to Work

Putting Best Practices to Work

It takes more than a great idea to make an excellent use of technology. As too many companies can testify,...

February 1st, 2001 Heather Smith
Bell Emergis – Harmonizing a Fragmented Industry

Bell Emergis – Harmonizing a Fragmented Industry

Bell Emergis, a division of Bell Canada, provides network-centric solutions to the global marketplace. The company harnesses the Internet to...

October 25th, 2000 Heather Smith
City of Edmonton – Putting Flexibility into Workflow

City of Edmonton – Putting Flexibility into Workflow

Edmonton is Canada's fifth largest metropolitan region with a population of 850,000. In 1993, the City's Auditor-General was severely critical...

October 25th, 2000 Heather Smith
mbanx – Pioneering the Virtual Bank

mbanx – Pioneering the Virtual Bank

mbanx is a division of the Bank of Montreal, Canada's oldest bank and one of the largest on the continent....

October 25th, 2000 Heather Smith
The Pursuit of Excellence

The Pursuit of Excellence

What makes an excellent application of IT? Certainly it is much more than simply delivering a system on time and...

October 25th, 2000 Heather Smith