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george gorsline

Articles by george gorsline

The worst CIO excuse: ‘Above my pay grade’

george gorsline -
If you want the "C" in chief information officer to be anything more than ceremonial, George Gorsline says it's time to recognize that corporate strategy is everyone's job. Take this advice

CIOs won’t impress anyone with a data dump

george gorsline -
Our columnist suggets that, in attempting to communicate the value of IT, chief information officers risk offering too much information to people who don't want to hear it. How to change the conversation

Why CIOs shouldn’t choose the dark side

george gorsline -
Focusing on the customer perspective of the IT services we deliver isn't easy. Our columnist walks through a real-life example of where deciding to deceive users could lead to dire consequences

Time for IT departments to refocus security policy

george gorsline -
Technology professionals have several clear responsibilities relating to protecting their employers. The first is complying with the law. After that, it gets a little more messy

Are you choking innovation?

george gorsline -
The challenge is about finding and doing 1,000,000 incremental actions, with a few

Not seeing red? Maybe you should be

george gorsline -
BEST PRACTICES The traffic signal metaphor is useful for summarizing the status of projects, but only if you're not afraid of the red lights

SLA or CYA? Rebuilding your service level agreement

george gorsline -
OPINION Most SLAs are too detailed and complicated, with dozens or hundreds of metrics, mostly technical measures taken at the IT provisioning end. But these are meaningless to the business user

Are you missing hiring the best people?

george gorsline -
In a buyer
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