Articles By Edward Prewitt

CRM gains ground as management tool

CRM gains ground as management tool

Customer relationship management (CRM) is gaining importance as a management tool among executives globally, according to a recent study by...

September 6th, 2005 Edward Prewitt
Why IT leaders fail

Why IT leaders fail

The nature of leadership is a subject of eternal debate, but, there’s no mystery why leaders fail, according to a...

August 31st, 2005 Edward Prewitt
Sarbanes-Oxley compliance now business as usual

Sarbanes-Oxley compliance now business as usual

The effect of the Sarbanes-Oxley Act (Sox) on IT budgets is already receding, as compliance becomes just another cost of...

July 4th, 2005 Edward Prewitt
The end of service with a smile?

The end of service with a smile?

No matter how good your IT systems, the professionalism and knowledge of your customer-facing staffers have a major impact on...

December 31st, 2004 Edward Prewitt
The CIO role ranges beyond IT

The CIO role ranges beyond IT

Just what does "CIO" stand for? Increasingly, the answer goes beyond IT, according to a newly released survey by the...

November 22nd, 2004 Edward Prewitt
How CIOs can succeed under pressure

How CIOs can succeed under pressure

CIOs today live in a world of questions with not a lot of answers. Will demands for cost-cutting never cease?...

October 18th, 2004 Edward Prewitt
Let

Let

Virtual collaboration has become standard practice at many organizations. But e-mail tends to be unwieldy, teleconferences are annoying, and videoconferences...

August 31st, 2004 Edward Prewitt
Let’s start meeting like this

Let’s start meeting like this

Virtual collaboration has become standard practice at many organizations. You probably know from your own experience, however, that e-mail tends...

July 6th, 2004 Edward Prewitt
Encourage employee socializing

Encourage employee socializing

The assumption underlying knowledge management efforts is that untapped power lies within an organization and needs only to be brought...

June 3rd, 2004 Edward Prewitt
A survival guide for new leaders

A survival guide for new leaders

"Sink or swim" is a much-loved clich...

December 18th, 2003 Edward Prewitt