David Carey and Greg Enright

Articles by David Carey and Greg Enright

Surefire strategies for creating customer excellence

At the second annual CIO Assembly, many top I.T. executives from Canada and the U.S. converged on Niagara-on-the-Lake to share ideas, swap best practices and stimulate new thinking around customer service excellence, innovation, moving the business forward, and the evolving role of the CIO within the organization. Here are the highlights.

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