Cindy Baker

Disruption has created a marketplace where most interactions between a brand and its customers are online, says the customer intelligence solutions architect at SAS Canada, and customer experience is the strongest differentiator for companies.

Organizations are increasingly turning to low-code solutions to meet rising demand for faster application development. “In the last two quarters, we’re starting to see a...

[Sponsored] The number one thing organizations can do to improve their security programs is to refresh their technology. That was one of the unexpected findings from a Cisco Security Outcomes Study released Dec. 1.

For IT leaders, the transition to remote work has been tantamount to opening thousands of branch offices. A recent CanadianCIO virtual roundtable shed light on how organizations are dealing with the challenges of a distributed workforce.

One of the last things you want to hear on a 911 call is, “are you on mute?” Dropped calls and video conferences have been an ongoing problem since the pandemic began, said Jack Lumley, National Sales Manager Networking with Citrix Canada

Organizations should press forward more urgently on adopting Zero Trust because traditional approaches to cybersecurity aren’t working anymore. It’s no longer enough to protect...

Canadian IT leaders say they’re feeling the stress of juggling IT issues brought on by the pandemic and the need to move forward on...

Many CIOs say they’re overwhelmed with managing the complex security environment needed to combat growing security threats. Now, there’s a way to solve that. Architectures...