Cindy Baker

Cindy Baker has over 20 years of experience in IT-related fields in the public and private sectors, as a lawyer and strategic advisor. She is a former broadcast journalist, currently working as a consultant, freelance writer and editor.

Articles by Cindy Baker

Cities have a unique opportunity to transform the lives of their citizens

The pandemic has forced a fundamental shift in the way that cities like Toronto interact with their residents, according to its deputy city manager. “We...

Making IT security invisible for public sector employees

Governments have reached a turning point in how they manage their IT security, according to a Google security expert. In the past two years, Zero...

It’s time to reimagine municipal service delivery

There has never been a better opportunity to transform municipal services for citizens.  That was a key message during a panel discussion on next-generation...

Six things financial institutions should know about moving to the cloud

Financial institutions are often wary about moving sensitive data to the cloud because of compliance requirements. But that’s a common misconception, according to one...

Five steps to help your organization succeed with AI

Canadian organizations are increasingly looking for ways to gain value from their data, but many aren’t sure where to start. “All roads lead to artificial...

Does artificial intelligence for IT operations pay off?

For overwhelmed IT teams, AIOps holds the promise of automatically heading off potential business impacting outages. But some IT leaders are skeptical about whether...

How to adopt a culture of speed

Almost 80 per cent of organizations say they’ve started on the journey to become more agile, but they’re not really seeing the results yet,...

AI Achieves Real Value Today When You Leverage the Cloud

Although digital transformation has taken a leap forward in the past two years, many organizations still struggle to get value out of artificial intelligence...

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