Chris Kanaracus

Dell has signed a three-year deal to use Salesforce's Force.com platform for custom development

The CRM vendor has bought a maker of knowledge-base management technology for call centres in an effort to improve the customer call-in experience and self-service portal performance

The business intelligence vendor may already have price optimization software, but the company said IDeaS has perfected the SaaS delivery model, plus users like the interface

In fact, Sun's CEO says, it's the most significant in modern software history, even if others have cost more

Forrester Research has changed its 2008 forecast for IT purchasing around the world, cutting its prediction by three points

Most data centre pros are tracking their virtual machines with a spreadsheet, says the comany's CTO

Now that Adobe Systems has announced its Integrated Runtime for rich Internet Applications, it is facing competition from Microsoft with its Silverlight software. Industry analysts give their predictions on the next battle of the RIA war.

Oracle VM three times as efficient as competitive offerings, company claims