Carolyn Gruske

Articles by Carolyn Gruske

Taking the Swift approach to CRM

Ronald S. Swift, assistant vice-president of customer knowledge solutions and data warehousing for NCR Corp. believes in...

Bell Mobility orders up Data to Go

To do list: check e-mail, enter a couple of appointments into Outlook or Notes, book plane tickets...

Xerox creating a whole new ball game

Unlike athletes whose astronomical salaries form huge portions of the costs of operating a professional sports franchise,...

Getting the picture

These days, receiving a piece of e-mail is not normally a revolutionary, business-changing act. Except at Allstate Insurance Company of Canada, where it is turning out to be just that.

CN goes WILD about Linux

While the rest of the world is only now getting busy jumping on the Linux bandwagon, the ...

AMD takes aim at Intel

AMD Inc. says its newest chip, the AMD-K6-III, will takes its business into the heart of the...

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