Articles By Brian Jackson

Canadian groups debate ISP traffic throttling

Canadian groups debate ISP traffic throttling

The ongoing controversy over traffic shaping by leading facilities-based Canadian ISPs has intensified with more high-profile groups speaking out on...

July 11th, 2008 Brian Jackson
Bell’s customer “service”: sell irate customers a text bundle

Bell’s customer “service”: sell irate customers a text bundle

Any cell phone owner almost expects it now. Every time you phone in to customer service with a problem or...

July 11th, 2008 Brian Jackson
How to not have your Web site hacked like Sony’s

How to not have your Web site hacked like Sony’s

The U.S. Sony Playstation Web site is the latest high-profile victim of a hacker attack on business sites that's spreading...

July 6th, 2008 Brian Jackson