Articles By brian bloom

Canadian call centre specialist offers Mac option

Canadian call centre specialist offers Mac option

Call centres around the world are dominated by Windows-based desktop platforms, but a Canadian provider of cloud-based call centre solutions...

January 5th, 2012 brian bloom
Experts divided on `grey hat’ hackers

Experts divided on `grey hat’ hackers

As criminal hackers become more sophisticated and ruthless, security-conscious companies are increasingly recruiting people to help fight a covert war....

January 3rd, 2012 brian bloom
What IT suppliers predict for 2012

What IT suppliers predict for 2012

Industry analysts aren't the only ones who make forecasts for the coming year. Many service providers, hardware manufacturers and software...

January 3rd, 2012 brian bloom
Developers: RIM

Developers: RIM

Mobile software developers say BlackBerry’s “decades-old” developer tools badly need updating. But they aren’t convinced that Research in Motion Ltd.’s...

December 21st, 2011 brian bloom
Alberta First Nations health centres embrace the cloud

Alberta First Nations health centres embrace the cloud

First Nations communities in Alberta are using SaaS to access newly-digitized medical data and analyze it in record time.Balking at...

December 20th, 2011 brian bloom
Bloggers feel RIM’s pain–sort of

Bloggers feel RIM’s pain–sort of

“Wow! They must be breaking mirrors, opening umbrellas and walking under ladders over at RIM because this is starting to...

December 19th, 2011 brian bloom
OECD urges governments to protect open Internet

OECD urges governments to protect open Internet

The Organization for Economic Co-operation and Development has called on its 34 member countries to “promote and protect the global...

December 14th, 2011 brian bloom
Canadian firms must bridge generation gap: Cisco

Canadian firms must bridge generation gap: Cisco

Many people under the age of 30 can’t fathom the thought of giving up their iPhones. In fact, a good...

December 13th, 2011 brian bloom
Android exploits new mobile banking enemy

Android exploits new mobile banking enemy

With Google Inc.'s Android mobile operating system increasingly finding itself in the sights of malicious software, Canadian banks are facing a...

December 1st, 2011 brian bloom