Framework For Actionable Customer Analytics

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    Download this webinar to learn practical applications of analytical methods that create business impact including:

    • Optimizing self-service and the customer experience while reducing cost
    • Improving customer satisfaction, lifting loyalty, and boosting customer retention
    • Increasing effectiveness, process accuracy, and efficiency with automation

    Examine how to create the right framework and the kinds of results that can be expected based on real business success stories driven by actionable insights. Featuring insights from experts, Katrina Menzigian of Everest Group and PK Kalra of HGS.

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