Business Service Management 101: Manage IT with a Business Focus

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    “Business Service Management 101” provides a basic view into business service management. It defines the different types of business services, discusses the importance and the benefits of visibility into your services and how you manage them, and presents solutions that can help you free up time to grow more revenue. In addition, it discusses the benefits of managing your IT and network infrastructure from a business service perspective rather than from an operations-only perspective.

    Download here.

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