e-Consultation services for serious illness

WorldCare Inc. announced Wednesday that it signed a contract with Toronto-based Wellpoint Health Services to provide expert Second Opinion e-Consultation Services for serious illness.

These services enable patients to receive specialist input in collaboration with their local attending physician without the expense and anxiety of leaving home.

Such e-consultations will be rendered by some of America’s best academic medical centres: Duke University Health System, and Partners HealthCare System which includes Massachusetts General Hospital, Brigham and Women’s Hospital and Dana-Farber/Partners CancerCare.

This service allows a Wellpoint member who may have developed a serious illness, such as cancer, heart disease, stroke, neuro-degenerative disease or any life-threatening illness to make an informed decision about their treatment options.

Utilizing encryption technology, following rigorous quality control and quality assurance protocols, Wellpoint physicians send a patient’s medical records, including medical imaging, laboratory reports and history and physical to WorldCare’s Hub in Cambridge, Mass. These medical records are then digitized and securely transmitted to the appropriate telemedicine centers of a provider institution for specialist and or sub-specialist physician review.

A written second opinion, including a confirmed diagnosis and recommended treatment plan will be returned to a Wellpoint physician within four working days of the receipt of a complete set of medical records by WorldCare.

Learn more about e-health in Canada

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