Golf balls run amok and ping around a warehouse in an amusing new DHL commercial. A distraught warehouse manager phones the shipping giant to reroute correspondence and packages, while a booming voice pledges that DHL has adopted a renewed focus on customer service — a promise that will extend clear down to IT personnel manning help desks and scrambling to provide technical support.

IT hiring figures are expected to dip slightly in the coming year, so you’ll be getting a flood of r