Monday, May 23, 2022

Canadian privacy commissioners to investigate Tim Hortons data collection practices



Canada’s privacy commissioner and three provincial counterparts have launched an investigation into Tim Hortons’ mobile app for how it’s tracking its user’s activities.

The Office of the Privacy Commissioner of Canada, along with the privacy commissioners of Quebec, British Columbia, and Alberta, will jointly examine if Tim Hortons’ app adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA).

According to the Financial Post, the Tim Hortons app pinged location data every three to five minutes, as well as whenever the app believes the user has visited a competitor’s stores. Financial Post reporter James McLeod discovered that the Tim Hortons app was able to track the latitude and longitude of his precise location, including his workplace, and when he entered or exited his workplace building. McLeod wrote that the app does not clearly inform the user of its level of precision.

On June 18, several watchdog agencies have begun investigating if Tim Hortons location tracking technology, provided by Radar Labs, has sufficient permission to gather precise location data tracking.

The official media release stated that no additional details are available at this time and interviews are not possible due to the ongoing nature of the investigation.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication. Click this link to send me a note →

Jim Love, Chief Content Officer, IT World Canada
Tom Li
Tom Li
Telecommunication and consumer hardware are Tom's main beats at IT World Canada. He loves to talk about Canada's network infrastructure, semiconductor products, and of course, anything hot and new in the consumer technology space. You'll also occasionally see his name appended to articles on cloud, security, and SaaS-related news. If you're ever up for a lengthy discussion about the nuances of each of the above sectors or have an upcoming product that people will love, feel free to drop him a line at

Related Tech News

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.