
Friday, November 30, 2007
Examining IT’s role in business process change What are the key success factors in business process change projects? What culture-shaping levers are important tools in introducing such change? How do you deal with employees that can’t adapt to the new process? At CIO Canada’s fall roundtable, five Canadian IT executives offered their insights on a variety of tough questions around IT’s role in business process change. Here are the highlights.