Man with umbrella at sea

Labatt exec looks back at social media slip up

At first glance, it appeared to be a total branding disaster. A photo of the Luka Magnotta on the Web site...

November 28th, 2013 Nestor E. Arellano

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SAP combines HANA with Accenture’s analytics

Enterprise software maker SAP AG and Accenture plc., announced a new offering that marries the management consulting firm’s analytics technology...

September 5th, 2013 Nestor E. Arellano

Analytics versus intelligence

Analytics versus intelligence

Washington, D.C. – Business intelligence is an over-used term that has had its day, and business analytics is now the...

March 23rd, 2009 Kathleen Lau

SaskTel soups up CRM efforts

SaskTel soups up CRM efforts

In a move to improve the way it bundles services to its customers, Saskatchewan-based telecommunications firm SaskTel announced last month...

June 9th, 2005 Ryan B. Patrick

The Art of the Predictable

The Art of the Predictable

Customer relationship management (CRM) is on every organization's radar screen these days, but perhaps nowhere is it a bigger target...

June 30th, 2002 Grant Buckler

Start-up stuffs emails with Web content

Start-up stuffs emails with Web content

Bring two seasoned rocket scientists together and you might be surprised at the result: Mobular Technologies Inc., a technology start-up...

December 2nd, 2001 Lee Copeland