Rocana uses big data to proactively troubleshoot IT problems

While enterprises are grappling with big data, one company is looking to leverage data sets with an eye on improving IT...

January 15th, 2016 Gary Hilson


DevOps does not negate ITIL or ITSM; they can be leveraged for greater agility

DevOps has become a reality in many organizations, stressing the integration of developers and IT operations staff, but it doesn’t...

December 23rd, 2015 Gary Hilson


DevOps is maturing, but teams are plagued by alert fatigue and still lack information to solve problems

Alert fatigue got worse for IT staff on-call in 2015, according to this year’s State of On-call report from VictorOps Inc....

December 18th, 2015 Gary Hilson