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Thursday, September 08, 2011
How the right tech plans can improve customer service Isn't it grand when things work? And isn't it frustrating when they don't? Some thoughts on social media, customer affinity programs and more
Wednesday, February 24, 2010
SAP unveils on-demand BI tool for casual users Armed with the slogan “Instant insight for the rest of us,” the company announced its SAP BusinessObjects BI OnDemand offering for everyday users, while aiming to please the IT admin. IDC analyst Dan Vesset says the cloud portion of the BI market is expanding 
Thursday, November 10, 2005
Data visualization techniques add impact to BI Graphical representations of data are powerful decision-support tools. Their immediate visual impact and ability to provide context also make them very efficient communications media. For these reasons, graphics have become a staple of business intelligence (BI) applications.
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