Angry mobile user

Improving customer experiences, CIO-Style

Cable companies who change your first name to expletives on customer correspondence, banks who call you a slut in their...

January 29th, 2015 Danny Bradbury

New Brunswick symbol, IT system

Poor DR planning, lack of CIO authority put New Brunswick IT system at risk

Poor disaster recovery planning and the failure of the office of the provincial chief information officer to align other departments with...

January 23rd, 2015 Nestor E. Arellano

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Big data shines spot light on customer satisfaction: IBM

In an interview of some 1,600 chief information officers worldwide, IBM found that social media and mobile pressures are pushing...

March 18th, 2014 Nestor E. Arellano

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Why more CIOs are going for COO post

As companies become increasingly reliant on technology to support its operations, many chief information officers (CIOs) are feeling straightjacketed by...

March 18th, 2014 Nestor E. Arellano

cloud computing, cloud nfrastructure, cloud services, IT

Why CMOs need to expand their tech skills

As IT purchasing power and decision making in many organizations shift from the chief information officer to the chief marketing...

November 5th, 2013 Nestor E. Arellano

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5 mobile app questions CIOs should prepare for

Chief information officers are the authority when it comes to matters of technology in the enterprise. However, CIOs still need...

October 9th, 2013 Nestor E. Arellano

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CIOs speak on their leap to CEO seat

Kevin Horner never intended to become a CEO. The then CIO of aluminum producer Alcoa Inc., was in Florida with...

September 25th, 2013 Nestor E. Arellano

EMC 2

Big data and enabling always-on IT

If you’re a CIO, you don’t want to get a reputation as being Dr. No. It can have consequences for...

September 18th, 2013 Jeff Jedras

J.C. Penney slashes CIO role

J.C. Penney slashes CIO role

On Jan. 18, JCP named Kristen E. Blum as Chief Technology Officer and executive vice president. Her appointment resulted in...

March 27th, 2012 John Dodge