Salesforce introduces cloud CRM for Twitter

Salesforce introduces cloud CRM for Twitter

Salesforce.com is working to integrate its Service Cloud customer-service platform with the popular messaging service Twitter, the company announced Monday....

March 22nd, 2009 Chris Kanaracus

Nortel will stick to core voice business

Nortel will stick to core voice business

Nortel Networks Corp.’s bankruptcy should not faze customers, current or potential, any more than any other Nortel troubles over the...

January 13th, 2009 Greg Meckbach

Ghana’s telco deal with Vodafone under attack

Ghana’s telco deal with Vodafone under attack

ACCRA, GHANA - In an unexpected turn of events, members of parliament were recalled for an emergency session Tuesday to...

August 11th, 2008 Emily Aggrey

Managing your wireless telecom bills

Managing your wireless telecom bills

Wireless telecom costs are rising. While the price of a cellular minute hasn’t grown, businesses are increasingly adopting mobile devices,...

July 23rd, 2008 Jennifer Kavur

Toronto Hydro Telecom bought by Cogeco

Toronto Hydro Telecom bought by Cogeco

Cogeco Cable Inc.’s $200-million acquisition of Toronto Hydro Telecom will grant the Montr...

June 16th, 2008 Kathleen Lau

Yahsat plans satellite system for Middle East, Africa

Yahsat plans satellite system for Middle East, Africa

LUSAKA, ZAMBIA - Growing demand for bandwidth, telecom expansion and Internet services has spurred Al Yah Satellite Communications (Yahsat) to...

April 21st, 2008 Michael Malakata

Is there a role for municipal telecom?

Is there a role for municipal telecom?

The death knell for municipal Wi-Fi began to toll late last summer, supposedly, when several high-profile American projects were dropped,...

March 4th, 2008 Dave Webb

NetworkMining adds incident simulator

NetworkMining adds incident simulator

Belgian firm NetworkMining has launched a network incident simulator for telecom carriers that uses actual transport layer inventory databases to...

March 3rd, 2008 Network World Canada Staff dw

Repairs to undersea cable will begin Tuesday

Repairs to undersea cable will begin Tuesday

BANGALORE, INDIA – Repairs to a damaged undersea telecommunications cable between Egypt and Italy won’t start until Tuesday and will...

January 31st, 2008 John Ribeiro