North American firms ‘can’t find’ qualified IT talent

North American firms ‘can’t find’ qualified IT talent

COMMENT ON THIS ARTICLEInability to find adequate and appropriate IT talent in their own country is causing many North American...

May 2nd, 2007

Refining customer service

Refining customer service

After years of rapiddevelopment in e-government around the world, Accenture hasdetected a slowing of advances. It takes governments longer to...

May 2nd, 2006 Alden Cuddihey

Refining customer service

Refining customer service

After years of rapid development in e-government around the world, Accenture has detected a slowing of advances. It takes governments...

April 30th, 2006 Alden Cuddihey

Help arriving for those tough questions about your IT operaions

Help arriving for those tough questions about your IT operaions

According to research firm Forrester, the biggest fault of IT management to date has been its failure to build the...

March 31st, 2005 CIO Canada Staff

Offshore and agile

Offshore and agile

I was recently asked to give a talk on innovation, agile, and offshore development. The first two topics are ones...

November 8th, 2004 Jim Highsmith

Conceptum teams with French consultancy

Conceptum teams with French consultancy

Montreal-based management and IT consulting firm Conceptum on Thursday announced an agreement with IT service provider GFI Informatique of France....

October 14th, 2004 Patricia Pickett

Gartner: India’s BPO market likely to lose market share

Gartner: India’s BPO market likely to lose market share

India is likely to lose market share in offshore business process outsourcing (BPO), from its current 80 per cent to...

August 31st, 2004 John Ribeiro

Training can counter offshoring: book

Training can counter offshoring: book

Protectionist barriers such as visa restrictions may only accelerate the trend of U.S. companies outsourcing software development work offshore, according...

August 12th, 2004 John Ribeiro

Job stats undercut offshore fears

Job stats undercut offshore fears

This year, offshore outsourcing is the hot-button economic issue. But just how many jobs are actually sent overseas? According to...

August 11th, 2004 Megan Santosus