Mitel acquires competitor Shoretel for $430 million

The number of players in the Unified Communications-as-a-Service (UCaaS) market has just gotten a little bit smaller. This morning Mitel...

July 27th, 2017 Alex Radu


Mitel acquires Toshiba’s unified communications business

After announcing earlier this year that it is bowing out of the North American telecommunications market, Toshiba is selling various...

July 6th, 2017 Alex Radu

Unpacking UC: Mitel Networks

We’re tackling unified communications to help our readers navigate what UC platform is the best fit for their organization. Previously, we...

November 20th, 2016 Alex Radu


Call Centre Staff

Mitel Networks extends contact centre solution for Lync

When Microsoft added enterprise voice capabilities to Lync 2013 Server, many of its partners seized the opportunity to leverage them...

October 14th, 2014 Howard Solomon

Cloud Computing

Fujitsu, Mitel offer enterprise cloud telphony in Canada

Two ICT providers are now offering cloud-based telephony to Canadian enterprises. Fujitsu America said this month that it is selling...

August 1st, 2014 Howard Solomon

contact centre

Mitel acquires contact centre supplier Oaisys

Canadian unified communication solutions company Mitel Networks is expanding its presence in the contact centre space with the acquisition today...

March 4th, 2014 Nestor E. Arellano

Call Centre Staff

Mitel overhauls contact centre

Some IT suppliers describe an overhaul of their applications in flowery language.  But an official at Mitel Networks was pretty...

February 13th, 2014 Howard Solomon