Clueless manager duped by demo

Clueless manager duped by demo

My IT career began just as the Internet boom was ramping up. Not surprisingly, when my company’s management team noticed...

January 18th, 2007 inside source

WestJet flying high with Cognos BI

WestJet flying high with Cognos BI

WestJet has ditched the spreadsheets for a business intelligence and enterprise planning platform from Ottawa’s Cognos Inc. that the airline...

August 3rd, 2006 Jeff Jedras

Analyst Outlook: Beyond operations to contribution

Analyst Outlook: Beyond operations to contribution

It should not be so, but a CIO’s success or failure is often based on peer perceptions. Control those perceptions...

April 10th, 2006 Andy Rowsell-Jones

ILM step by step

ILM step by step

Hardware and software vendors like to define informationlifecycle management, ILM, in terms of their own products. The factis, however, that...

March 29th, 2006 Dick Benton

A new model for gauging IT success

A new model for gauging IT success

Not too long ago, the IT function was for the most part still a separate supportive and enabling department that...

September 30th, 2005 Greg Duffy

Taking a ‘fire drill’ approach to business continuity

Taking a ‘fire drill’ approach to business continuity

While most Canadian companies recognize and understand the importance of proper business continuity and IT disaster recovery strategy, a lot...

May 15th, 2005 Ryan B. Patrick

Creating dashboards for the enterprise

Creating dashboards for the enterprise

Enterprise application performance or service level management solutions not only help companies adhere to business-defined SLAs. They also help IT...

April 14th, 2005 Maggie Biggs

Benefits of using

Benefits of using

The tools I listed two issues ago allow developers to monitor, measure, track and identify areas of improvement. Without the...

April 14th, 2005 No Author

How to manage IP phone installations

How to manage IP phone installations

Network and communications spending consumes a large part of IT spending and is constantly under budgetary scrutiny. Our research shows...

March 31st, 2005 Uwe Helmer