CRM South America: Bad data can ruin CRM

CRM South America: Bad data can ruin CRM

Many factors can make a CRM implementation fail, such as a lack of commitment from top-level executives and poor coordination...

June 11th, 2001 Hector Calabia

Customer data won

Customer data won

In the Minneapolis winter, hot soup makes an appealing lunch. At a local eatery specializing in such fare, I learned...

March 31st, 2001 Bob Lewis

IBM mines data and multimedia

IBM mines data and multimedia

Imagine going through a warehouse stacked with rows and rows of videotapes and having to index each one.This is something...

April 6th, 2000 Poonam Khanna

IBM creates multimedia data mining solutions

IBM creates multimedia data mining solutions

Imagine going through a warehouse stacked with rows and rows of videotapes and having to index each one.This is something...

March 23rd, 2000 Poonam Khanna

Group modelling a predictable future

Group modelling a predictable future

Usually the adjectives "predictable" and "derivative" carry with them somewhat negative connotations. They imply something is not new, trendy or...

August 26th, 1999 Carolyn Gruske