Business process tools seen lifting profits

Business process tools seen lifting profits

Financial services firms will be adopting business process management (BPM) tools and techniques at rates outpacing those of other industries...

March 20th, 2005 Lucas Mearian

Switch to VoIP beefs up messaging

Switch to VoIP beefs up messaging

W...

March 17th, 2005 Vanessa Ho

Disk-drive demand may be slowing server shipments

Disk-drive demand may be slowing server shipments

Demand for certain types of disk drives used on Intel-based servers may be running ahead of industry supply. At least...

January 23rd, 2005 Patrick Thibodeau

The times they are a changing

The times they are a changing

How many times have you heard that line applied to the technology business? Overused, overworked, over-marketed. But I’m talking about...

September 2nd, 2004 Ken Hanley

Canucks hopeful as Kumar exits CA

Canucks hopeful as Kumar exits CA

Hot on the heels of its annual user conference in May came the news this month that Computer Associates Inc.'s...

June 24th, 2004 Greg Enright

If you host it they will come, say CRM vendors

If you host it they will come, say CRM vendors

The online CRM space is suddenly getting crowded as two more CRM vendors, Kana Software Inc. and Entellium Corp., are...

May 11th, 2004 Ephraim Schwartz

Voiceprints aim to add new security

Voiceprints aim to add new security

It's one thing to know your colleagues and customers by name and face. It's quite another to know them by...

March 25th, 2004 Stefan Dubowski

Users tout value of CRM

Users tout value of CRM

Despite challenges, users are finding that investing in customer relationship management applications can deliver a payoff. That was the message...

March 16th, 2004 Marc L. Songini

Ottawa airport seeks help for new terminal

Ottawa airport seeks help for new terminal

While it may not be the most fashionable technology, for the Ottawa International Airport, help desk software is proving to...

January 5th, 2004 Ryan B. Patrick