Measuring performance in Canadian health care

Measuring performance in Canadian health care

In health care, the continual improvement of both the quality and delivery of patient care is paramount to all other...

October 11th, 2007 Clinton Free

Making strategy that sticks

Making strategy that sticks

When CIOs are challenged with developing a strategy, the tendency is to approach strategy-making as an analytical rather than an...

September 24th, 2007 Susan Cramm

Blocks of SOA: Building services with common symbols

Blocks of SOA: Building services with common symbols

Service-oriented architecture (SOA) can demolish the status quo. Decades of siloed system design have left most government organizations with antique,...

July 31st, 2007 Rosie Lombardi

Why business models matter…and how Service Canada shifted the centre of its universe

Why business models matter…and how Service Canada shifted the centre of its universe

...and how Service Canada shifted the centre of its universe Many organizations assume that success is determined primarily by their...

July 24th, 2007 Amanda Coe

The paradox of dual power

The paradox of dual power

The formation of Local Health Integration Networks (LHIN) in Ontario marks an important new chapter in the organization and delivery...

April 12th, 2007 Jeffrey Roy-Dalhousie School of Public Administration

How to be a vertical leader

How to be a vertical leader

Leadership is said to be a lonely job; the CIO job particularly so. CIOs often sound like Adlai Stevenson when...

January 10th, 2006 Susan Cramm

Borrowing from ATI

Borrowing from ATI

Government managers struggling with IT security have a proven, foolproof method to guarantee that selected data will never be released....

October 5th, 2005 Richard Bray

IBM preps ‘BI-lite’ productivity app

IBM preps ‘BI-lite’ productivity app

IBM next month plans to release a new software product designed to bring business intelligence-style data views to the masses....

September 20th, 2005 Cathleen Moore

Sarbanes-Oxley compliance now business as usual

Sarbanes-Oxley compliance now business as usual

The effect of the Sarbanes-Oxley Act (Sox) on IT budgets is already receding, as compliance becomes just another cost of...

July 4th, 2005 Edward Prewitt