Lac Carling 2011

Our comprehensive coverage of our annual conference that brings together technology leaders from all levels of government.
Dealing with the ‘tyranny’ of consumerization
CIOs at the Regional Municipality of York and TD Bank discuss the Bring-Your-Own-Technology trend at Lac Carling 2011. The conference, which brings Canadian IT leaders from across all levels of government together with key public and private sector stakeholders, kicked off Sunday

Belgian IT ministry shows off electronic IDs
The country is using identity cards to manage all kinds of public services, from birth registration to getting beer out of a vending machine. Plus: How Belgium uses the Internet to create trust with its citizens. WITH VIDEO

Nova Scotia revamps birth and death services
VIDEO: Provincial service delivery was the topic of the day on Monday. An IT leader with Service Nova Scotia speaks in detail about the province’s new work to bundle birth and death services

Businesses’ expectations of gov’t get higher
The Institute for Citizen-Centred Service presents Taking Care of Business 3, a national survey that looks at how companies grade the public sector. Plus: How Industry Canada is improving one of its most important portals. WITH VIDEO

Former Fed CIO sees progress on ‘digital economy’ journey
KPMG’s Ken Cochrane weighs in on how well Canada has moved towards its goals of creating a true e-government strategy, while CA Technologies and Rogers offer their takeaways from our public sector congress

Why B.C. isn’t using social media for ‘cool factor’
VIDEO: Tanya Twynstra with the province’s Ministry of Citizen Services talks about how B.C. has embraced social tools to interact and get feedback from citizens. Find out mor

RBC innovation head talks job interviews, social media
VIDEO: Avi Pollock, the mastermind of innovation at RBC, shares his insights in innovation on the second day of the conference. Find out what the bank is doing to help its employee collaboration through social networking tools