How not to implement your enterprise portals

How not to implement your enterprise portals

Enterprise portals have been credited with reducing IT infrastructure, substituting online less expensive self-service for call centre reps, and providing...

December 31st, 2003 Staff
How business orientation shapes IT governance

How business orientation shapes IT governance

Enterprises vary in how they compete and how they are organized. Their business governance gives the context for IT governance...

December 31st, 2003 Dr. Marianne Broadbent
Firms reclaim resources lost to spam

Firms reclaim resources lost to spam

Let's say your employees make on average $20/hour and spend a minimum of six minutes each day dealing with the...

December 31st, 2003 Susan Maclean
EllisDon Takes Top CIPA Honours

EllisDon Takes Top CIPA Honours

Canadian construction giant, EllisDon Corporation, was awarded top honors at the recent Canadian Information Productivity Awards (CIPA) for its EdgeBuilder...

December 31st, 2003 Jay Parkes
Editorial Opinion: Prowling for varmints

Editorial Opinion: Prowling for varmints

Each time I come back to present an IT Focus issue about security, I find more horrors to write about....

December 31st, 2003 Susan Maclean
E-mail usage policy should consider ethics

E-mail usage policy should consider ethics

There's no question that e-mail is addicting for many and an unavoidable workplace necessity. For good or ill, e-mail prevails....

December 31st, 2003 Janet L. Evans
Dialling IP for increased productivity

Dialling IP for increased productivity

Although Canada is one of the leading regions of IP telephony uptake, "the installed base of private branch exchange (PBX)...

December 31st, 2003 Susan Maclean
Collaboration improves with software

Collaboration improves with software

The transformation of ways in which people interact through and with computers may be as dramatic as the way the...

December 31st, 2003 P.J. Connolly
Cell phone market ablaze in 2003

Cell phone market ablaze in 2003

The worldwide market for cell phones is outstripping even the most enthusiastic predictions from the beginning of 2003, as consumers...

December 31st, 2003 Tom Krazit