Articles By Vanessa Ho

President, Avaya Canada

President, Avaya Canada

Soccer’s biggest tournament, the 2006 FIFA World Cup, will see 12 stadiums, 32 teams and a cumulative audience of 30...

January 12th, 2006 Vanessa Ho
Contact centres learn to adapt

Contact centres learn to adapt

If contact centres want to survive in today’s competitive landscape they must adopt advanced communications technologies. That was the message...

January 5th, 2006 Vanessa Ho
Wireless, wireless everywhere

Wireless, wireless everywhere

Voice over IP, EV-DO, mobile Wi-Max and HSDPA. Getting a handle on all these acronyms is a challenge for anyone...

December 8th, 2005 Vanessa Ho
Data backup unflinching despite decade

Data backup unflinching despite decade

Ten years may sound like a long time to run with one software application, but the University of Western Ontario...

December 8th, 2005 Vanessa Ho
Telus goes national with its 3G network

Telus goes national with its 3G network

Telus Mobility Inc. has unveiled its third generation (3G) cellular network with a reach that pushes coverage to near-national levels....

December 6th, 2005 Vanessa Ho
Contact centres becoming multimedia powerhouses

Contact centres becoming multimedia powerhouses

If contact centres are to survive in today’s competitive landscape they must adopt advanced communications technologies. That was the message...

November 30th, 2005 Vanessa Ho
Security a big concern for Canadian consumers, businesses

Security a big concern for Canadian consumers, businesses

Most Canadians – from corporate decision-makers to consumers – believe their confidential data is at risk. That's a key finding...

November 22nd, 2005 Vanessa Ho

In Dante’s Inferno, the 14th century poet-cum-philosopher wrote about the nine circles of hell. Shaped like a funnel, each circle...

November 15th, 2005 Vanessa Ho
Dell goes dual-core for blade servers

Dell goes dual-core for blade servers

Blade server technology may still be a small market, but Dell Inc. sees it another way. “Blades represent the largest...

November 10th, 2005 Vanessa Ho
Varsity

Varsity

Deployment of "emergency communication capabilities" has been on the University of Toronto's (U of T) wish list for a very...

November 10th, 2005 Vanessa Ho