Soccer’s biggest tournament, the 2006 FIFA World Cup, will see 12 stadiums, 32 teams and a cumulative audience of 30...
If contact centres want to survive in today’s competitive landscape they must adopt advanced communications technologies. That was the message...
Voice over IP, EV-DO, mobile Wi-Max and HSDPA. Getting a handle on all these acronyms is a challenge for anyone...
Ten years may sound like a long time to run with one software application, but the University of Western Ontario...
Telus Mobility Inc. has unveiled its third generation (3G) cellular network with a reach that pushes coverage to near-national levels....
If contact centres are to survive in today’s competitive landscape they must adopt advanced communications technologies. That was the message...
Most Canadians – from corporate decision-makers to consumers – believe their confidential data is at risk. That's a key finding...
In Dante’s Inferno, the 14th century poet-cum-philosopher wrote about the nine circles of hell. Shaped like a funnel, each circle...
Blade server technology may still be a small market, but Dell Inc. sees it another way. “Blades represent the largest...
Deployment of "emergency communication capabilities" has been on the University of Toronto's (U of T) wish list for a very...
