Tim Wilson

Mid-sized and large companies, faced with growing traffic over their WANs, are familiar with the options: compress, accelerate, or build.

The good news is that VoIP equipment among multiple vendors is finally interoperable; the bad news is that there are still lots of potholes...

The IP Multimedia Subsystem (IMS) is generating a lot of buzz, but most of it is coming from the carriers and is directed at the consumer space. Telecommunications companies want to deliver rich media as entertainment to consumers, and are pulling their hair out trying to figure out how to bill for it.

VoIP is going Wi-Fi, extending its reach beyond traditional phone services and potentially putting an arrow in the heart of telcos. In December, Vonage announced its combo VoIP Wi-Fi phone, providing access to hot-spots.

Francois Lambert, CO of Aheeva Technology Inc., a Montreal-based company that develops and markets IP-based contact centre solutions, is committed to open-source VoIP.

Voice over Internet Protocol (VoIP) is currently all the rage in IT circles, with many vendors falling over themselves to provide this new alternative to traditional phone calls. However, questions surrounding the security of VoIP, and what customers can and should do about it, have risen along with talk of its promise.

I received the call: I was needed on a project, but was I available? I was. My contact, however, was not. He

Business has a way of turning lead to gold. It has become apparent that, if anything, enterprises were victims of IM