Ryan B. Patrick

When customer reaction to a series of its television commercials was less than uplifting, Calgary-based airline carrier WestJet recently discovered that having the ability to quickly act on real-time feedback can be most beneficial.

Migrating to a single ERP system for Finance can reduce the costs of financial operations by as much as 23 per cent, a new report suggests. The Book of Numbers research study

IT hiring and tech research appears to be on the upswing. In June, the Waterloo (Ontario) Region

After launching its Globe Enterprise software in Canada earlier this year, Netherlands-based Exact Software is ramping up its enterprise resource planning (ERP) software offerings for a wider North American launch this fall, officials said.

As part of the Fusion Middleware family of products, last month Oracle Corp. launched its Oracle Application Server Standard Edition One targeting the mid-market. The recently announced Oracle Fusion Middleware brand consolidates the company's middleware offerings including Oracle Application Server 10g, Oracle Data Hubs and Oracle Collaboration Suite into a single family of infrastructure software.

IBM Corp.'s shopping spree continued with its announcement, this week, of yet another purchase

When it comes to securing the messaging infrastructure from malware and network outages, enterprises typically have two options: do it in-house or get a third party to host their e-mail environment. If they opt for the latter, the level of IT data security can be a big concern for enterprises, a recent study says.

With more than 500 locations "information integration" is key for Vancouver Coastal Health (VCH), one of British Columbia's five regional, provincial health authorities. That's why the folks at VCH are so thrilled about the identity management (IdM) and access software they implemented last week. The solution, from Andover, Mass.-based Sentillion Inc., enables VCH to consolidate information across its 556 locations, including acute, residential and community health care facilities.