The next time you see a Bell Canada field technician up a pole pulling wires, don't be surprised if the...
Four years ago, Ryerson Polytechnic University purchased an old hotel adjacent to its campus in Toronto and converted it into...
Major telecommunications equipment manufacturers like Nortel Networks, Lucent Technologies and Cisco Systems are talking about Internet Protocol (IP) products that...
Understanding the ins and outs of telecom billing is crucial if enterprises want to get good value for their telecom...
The current push to deploy integrated customer relationship management systems will soon make the lives of network managers even more...
Although the term e-business has only recently entered the lexicon, many companies and organizations, especially Fortune 1000 firms, have used...
Warning, network managers: you have less than a year to test, adjust and retest your network hardware and applications for...
While some employees find it difficult to convince upper management the year 2000 (Y2K) crisis is looming, Deborah Jandrlich did...
