Michael Vizard

Throwing money at a problem is the wrong thing to do and customer relationship management software is no exception to the rule, says InfoWorld (US) editor-in-chief Michael Vizard.

If you listen very carefully, you can hear the sound of large application software vendors damning Web services with faint praise.

In this exclusive interview with InfoWorld (US), two executives from Art Technology Group explain why they think an applications approach to corporate portals is preferable to any other approach.

Given half a chance these days, it seems that every major software vendor is willing to give any prospective customer a portal for free.

In an interview Vignette Corp. CEO Greg Peters and senior vice-president and general manager for strategy and technology Bill Daniel talk about the strategic role content management plays in unifying data assets across the enterprise.

As the executive director of the National Center for Supercomputing Applications (NCSA), Dan Reed may have one of the better jobs in all of IT. He leads an organization that is committed to pushing the computer-science envelope, and as such pioneers many of the concepts that will become part of mainstream IT infrastructure in the future.

In an exclusive interview with InfoWorld (U.S.), the CTO of Omnexus, a plastics industry e-marketplace, discusses why consortium-backed public exchanges will ultimately triumph.

As a technology, Web services is little understood because it is primarily an application development phenomenon. But like most fundamental changes to a key set of enabling technologies, the impact Web services will have will be profound.