Lisa Williams

Articles by Lisa Williams

How to measure green IT

ClimateCHECK is trying to quantify the environmental impact of IT products, including data centres, power and printers. How Ontario

Online tax centre launched by City of Mississauga

An online tax centre was launched yesterday by the City of Mississauga, which will allow residents to access self-serve tax services. It will also allow online users to access a variety of tax services on the City's Web site.

DND employs integrated approach to equipment maintenance

Canada's National Department of Defence (DND) has implemented an integrated equipment and engineering maintenance approach to their services and equipment acquisitions, according to Kevin Radford of the DND. Radford, director of materiel for policy and procedures at the DND, spoke to delegates at SAP's Sapphire Conference in Orlando, Florida, about why it was so urgent for the department to take an integrated approach.

New Brunswick Power transforms customer service, say execs

New Brunswick Power has improved their customer service centre through streamlining data and focusing on change management, according to NB Power's Jill Feero. "We're introducing a whole new line of products and we can't afford to jeopardize our reputation and the need to meet our customer's needs," said Feero in a presentation at SAP's Sapphire 2008 conference in Orlando, Florida

Manitoba announces enhanced driver’s licence and ID cards

Manitoba's Attorney General Dave Chomiak has announced proposed legislative amendments which would allow Manitoba to develop a voluntary enhanced driver's licence, as well as an ID card that would meet border travel requirements in the United States.

Government of Alberta boosts tech funding for students

The Government of Alberta is committing $79 million in funding towards students who opt for career and technology studies (CTS) as well as an expansion of programs under their refocused curriculum, according to Premier Ed Stelmach.

Government of Alberta launches public health action plan

The government of Alberta is set to launch a variety of initiatives aimed at improving the public health system. The action plan that the government has outlined includes the introduction of new technologies to help Albertans access and understand the health system, which will be announced over the next nine months.

IT 360 keynote: Keith Parsonage, Industry Canada

Over the past decade, Canada has transitioned from an industrial economy to a networked economy said Keith Parsonage, Director General of the Information and Communications Technologies branch with Industry Canada

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