Articles By Kathleen Lau

Winners, HomeSense hit with huge security breach

Winners, HomeSense hit with huge security breach

COMMENT ON THIS ARTICLEFinancial information of millions of customers may have been compromised following a computer security breach at The...

January 18th, 2007 Kathleen Lau
Health benefits provider acquires unified access to client data

Health benefits provider acquires unified access to client data

Deploying a single customer relationship management (CRM) system has enabled a Canadian health benefits provider to enhance client services, more...

January 17th, 2007 Kathleen Lau
New CRM system boosts sales and confidence at HealthSource Plus

New CRM system boosts sales and confidence at HealthSource Plus

COMMENT ON THIS ARTICLEDeploying a single customer relationship management (CRM) system has enabled a Canadian health benefits provider to enhance...

January 16th, 2007 Kathleen Lau
E-ddicted to e-mail? Tips for fighting disempowering e-mail habits

E-ddicted to e-mail? Tips for fighting disempowering e-mail habits

COMMENT ON THIS ARTICLEPoor e-mail management triggers other workplace problems, including high stress and inordinately long hours. Now, those afflicted...

January 14th, 2007 Kathleen Lau
CUTC showcases ‘technologies that suspend disbelief’

CUTC showcases ‘technologies that suspend disbelief’

COMMENT ON THIS ARTICLEBlurring the distinction between gee-whiz fiction and experienced reality is one of the goals of innovative technologies,...

January 11th, 2007 Kathleen Lau
Three Ontario cities among 21 ‘smartest’ global communities

Three Ontario cities among 21 ‘smartest’ global communities

COMMENT ON THIS ARTICLEThree Ontario communities – Burlington, Ottawa-Gatineau and Waterloo – are among the 21 smartest communities in the...

January 9th, 2007 Kathleen Lau
E-mail governance crucial for corporate survival, experts say

E-mail governance crucial for corporate survival, experts say

COMMENT ON THIS ARTICLECompanies across the board are realizing the critical importance of e-mail governance. The term is understood to...

January 8th, 2007 Kathleen Lau
Visual effects breathe life and mischief into Tolkien

Visual effects breathe life and mischief into Tolkien

COMMENT ON THIS ARTICLEHad media and entertainment visual effects software not existed when director Peter Jackson took J.R.R. Tolkien's classic...

January 7th, 2007 Kathleen Lau