Jennifer DiSabatino

Instant messaging has shed its image as a toy for teenagers and gained credence as a bona fide business tool. But IM hasn

Instant messaging (IM) has shed its image as a toy for teenagers and gained credence as a bona fide business tool. Yet, IM hasn't become as important to companies as some people predicted it would more than a year ago.

Trials of security-related technologies are beginning to boom at airports worldwide. Three airports and an airline have recently announced trials of products that identify so-called trusted passengers.

Trials of security-related technologies are beginning to boom at airports worldwide. Three airports and an airline have recently announced trials of products that identify so-called trusted passengers.

This year's annual user's conference for Lotus Software Group will see no major product announcements; instead, it will take a hard look at using collaborative technology to save money for the enterprise.

In the 2000 presidential election, Florida disqualified thousands of voters because a computerized database search identified them as felons who were ineligible to participate in the election. Many of those voters weren

E-mails are messy entities, leaving little bits of themselves all over the network. That's why the attempts of employees in the Houston office of Arthur Andersen LLC to delete e-mails related to failed commodities exchange Enron were futile.

Search engine company Ask Jeeves Inc. has acquired transaction technology that could help get Internet consumers to the checkout line faster.