IT Focus Staff

In the Forrester Research, Inc. brief Which Retail Product Display Tools Matter Most, Carrie A. Johnson with Kate Delhagen, Denil N. Shekhat and Amy Dash suggest that it is in some manufacturers

Although Canadians spent $2 billion at retail Web sites in the first half of this year, an NFO CFgroup study suggests that they would have spent more if their online shopping experiences had been better.

Dangling the prospect of lower costs, reduced vulnerabilities and simplifying the traditional approaches to security, Symantec Corporation in October revealed its new central security management, integrated protection and early warning offerings.

EDS Canada in September announced a five-year deal with automobile parts manufacturer Automotive Component Systems Inc.

ANXeBusiness Corp. and the JNX Center of the Japan Automobile Research Institute (JARI) announced Sept. 27 the establishment of an electronic trading network linking the automotive industries of North America and Asia-Pacific.

Canada is not necessarily on the leading edge regarding CRM and other IT areas and can benefit from good ideas being brought in from other markets, according to Mark Whitmore, Deloitte Consulting

At its Americas user conference Connect 2002 in New Orleans in August, PeopleSoft, Inc. announced what it claimed to be the first industry-specific solutions for supplier relationship management (SRM).

HP and the Canadian Imperial Bank of Commerce on Sept. 17 announced a seven-year outsourcing agreement valued at about $2 billion.