Carol Sliwa

Securing a hotel room in Las Vegas during Comdex week has traditionally amounted to an exercise in futility. But this year, vacancy signs are up and rates are down.

Microsoft CEO Steve Ballmer today defended software maintenance charges, saying they offer software at "a fair price."

Microsoft Corp. has made inroads into some enterprises with the Windows 2000 Datacenter Server that it launched amid much fanfare about one year ago.

Microsoft Corp. this month announced the release of its Content Management Server 2001, aimed at helping companies create, deploy and maintain information for their Web sites.

Despite a temporary reprieve from Microsoft Canadian and U.S. customers are still angry about controversial volume license changes that are to take place in February.

Several corporate users this week said a new sales strategy being implemented by Microsoft Corp. is the right approach if the software vendor wants a better chance of winning customers at the enterprise level.

Microsoft Corp.'s sales force is adopting a significantly different approach to working with big corporate users, adding account management teams responsible for coordinating all Microsoft's products and services and setting plans to target more sales pitches at business managers instead of CIOs and IT managers.

Microsoft Corp. CEO Steve Ballmer held a virtual company meeting Tuesday for employees to discuss the company's business priorities in the wake of the company