Brian Eaton

My list of accomplishments includes ideating, concepting, writing, developing and reworking copy for top-tier international clients. I delivered an aggressive small-to-medium business (SMB) strategy for Sony VAIO laptop computers; integrated print and broadcast resources with my own savvy to architect Chrysler LLC’s online identity; and created the voice that The City of Toronto wanted to show-off to immigrants and investors.

Articles by Brian Eaton

ARMS Head and shoulders above, says Mount Sinai

In the race to provide innovative solutions to health care services for patients across all ambulatory care services, one major hospital appears to have put its horse between two carts. But clinical and IT staffs are working together on an organization-wide initiative

311: More than you think

Canadian municipalities adopting 311 services to provide citizens with non-emergency information have found that they

Tourism Web site juiced for travel rush

A complete overhaul of New Brunswick

Web-based HR works wonders for Desjardins

Canadian financial bellwether, the F

How HIS can improve EHRs

Interoperability in health information systems (HIS) gives authorized healthcare providers complete and accurate information, enabling better diagnosis and treatment decisions, according to not-for-profit Canada Health Infoway.

manager, 311 Operations Centre

The City of Calgary launched Canada's first 311 municipal phone service May 18, connecting citizens with non-emergency city services, and handling requests from initial intake through to resolution. Since the launch there has been good news and bad news, according to Terry Pearce, manager of Calgary's 311 Operations Centre.

Percussion brings new rhythm to CA Institute workflow

A new content management application has made it easier for Ontario's 31,000 registered accountants to access industry specific news, applications, and events, according to the Institute of Chartered Accountants of Ontario's (ICAO) IT director. The Institute selected Woburn, Mass.-based, Percussion Software Inc.'s Rhythmyx Enterprise Content Management solution to ramp up performance, workflow and content management processes for its Web site.

Canada a model for government service delivery

The Canadian model for government service delivery is three to five years ahead of those in the U.S. and U.K., according to the Citizens First 4 update presented Monday at the Lac Carling Congress in Saint-Sauveur, Que.

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