Blair McQuillan

Articles by Blair McQuillan

Virtual voting comes of age

The Town of Markham in southern Ontario has spent $25,000 in hopes that it will be able to attract an additional 25 per cent of the voting population in November

Governments facing organizational revolution, V-P says

When governments first jumped on the electronic service delivery (ESD) bandwagon, they failed to realize they were transforming their own organizations in addition to providing better program and service access to the public.

Puzzling out P3: Delegates try to talk it through

Public-private collaboration in the management and delivery of service transformation projects was a topic of much debate during a plenary session at this year

Land Information Ontario claims top ITX Award

A provincial government initiative dedicated to the sharing of geographical data was recognized with the "Best of...

HRDC launches ROE Web

Canadian employers can now create and submit records of employment to the federal government online thanks to the newest application on the ePass Canada system.

New Brunswick launches new tourism site

In order to stay competitive in the growing online tourism industry, New Brunswick has unveiled a customer care and management Web site to help draw visitors - and their money - to the province.

Provincial initiative recognized for excellence

A provincial government initiative dedicated to the sharing of geographical data was recognized with the

The business transformation journeyCanada Post focuses on people and processes

Increased demand from customers to deliver better service is not unique to government

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