The Total Economic ImpactTM Of Cisco SMARTnet Service


    Cisco takes the uncertainty out of the equation with this white paper that examines and breaks down the ROI of their SMARTnet service – a technical support service for an organization’s IT staff.  This report examines the cost and performance benefits for a “composite organization”, based on the experiences of four Cisco customers that resulted in an overall ROI of 206 percent.


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