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IDC PeerScape: Practices for Successful Managed Print and Document Services Engagements

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The growing prevalence of cloud-based applications, mobile devices and the increasing consumerization of IT brings new pain points related to document and information management.

IT and procurement professionals, as well as line-of-business managers, have been looking to print and document management initiatives as a way to reduce costs, increase employee productivity, and better meet regulatory/compliance and environmental/sustainability goals.