ShoreTel has integrated two of its unified communications platforms with Salesforce CRM so users of the cloud customer relationship management service can better leverage its sales, support and marketing functions. The applications –
This whitepaper presents the business case for hosted PBX solutions (HPBX), delving into the major challenges faced by faced by firms with respect to the maintenance and operations of call centres from productivity
A major manufacturer of office and portable projectors for presentations has become a cloud videoconferencing provider. InFocus Corp. said Tuesday its ConX service enables an unlimited number of participants to join a video
On the eve of its merger with Mitel Networks, Toronto’s Aastra Technologies has bought a European provider of cloud-based multi-tenant enterprise communications solutions. Aastra said Monday that has bought Telepro Ltd. of Stockholm
Microsoft Inc.’s Lync unified communication systems along with other mobility and collaboration trends will disrupt the enterprise communication and collaboration space in 2014, according to a report from market research and analyst firm.
Unify, the company formerly known as Siemens Enterprise Communications, has launched a new unified communications (UC) licencing program that promises to cut bundled UC purchase cost by as much as 40 per cent
There’s an old journalism weather cliché that goes “rain failed to dampen ….” Here's another: In Calgary on Wednesday a heavy snow storm failed to smother Microsoft Canada Lync Conference, pulling in 400
There’s a lot of conversation around software defined networking in the enterprise these days. However, there also seems to be a lot of confusion accompanying SDN. Some of the confusion arises from vendors