Download "IBM's Exceptional Digital Experience Solutions" to understand the economic impact of one platform and what it can mean for your organization. Complete with a decision economics framework for evaluating your own approach,
Published on: March 13th, 2014 IT World Canada Team @itworldca
With it you can: detect customers struggling to self-serve or transact; isolate by application version, by error and by input; quantify users impacted; analyze customer behavior; and, search to find other impacted users.
Published on: February 24th, 2014 IT World Canada Team @itworldca